Many members of the community have been waiting patiently for when we would give an update regarding the current state of our work, and when we plan to be done with the PMU8 serverâ€¦ Among other things, we also never â€œFullyâ€ explained why the server went down in the first place, and why it has been down for such a long time. Hopefully this post will clear up the lack of recent updates regarding progress, and the lack of information regarding the downtime.
We thank those of you who continue to support us even in our extended downtime. Right now, we still want to take at least a month to continue our work on PMU8; although this is still just an estimation; however, the funds we have currently are more than enough to open up a Windows server without endangering our plans for the Linux server. What this means is that the server for PMU7 will be hosted and remain online until PMU8 is finished. The server is completely untouched from the last backups we have for the game. However, that brings us to another topic…
The reason the server went down in the first place was due to a terrible misunderstanding with our old server host while transferring information with our previous contact, Flare, who was retiring from the staff team at the time. Our previous host deleted our account, and the account that stored our server backups. We attempted to mitigate the damage to the game as much as possible, but we ended up losing a significant amount of content, as well as player dataâ€¦ This was the initial reason as to why the server was down; we needed to fix what was lost.
We want to make it perfectly clear that this was no ones fault, in any way whatsoever. This was a series of misunderstandings during a point of confusion; which lead to our host deleting our VPS, our backups, and anything else to do with PMU. The majority of the downtime was focused specifically on restoring all lost content and game assets.
Almost all of the content that was accessible has been restored, but some assets still need a bit more work/fine tuning… What we could not restore was the player data, sadly all player data has suffered a long term rollback, which was out of our control. We understand how frustrating this is for the players who have put so much time and effort into their accountsâ€¦ We are starting a compensation event that will be going on for (to be determined time) to help players with their losses.
This compensation event includes the following:
- 1.5x Exp Rates
- 2x Recruitment Rates
- 2x Explorer Points Rewarded for Missions
- Halloween and Winter Holiday Cave
- Eevee Egg Distribution
- More as the event goes on
We want to ensure that nothing like this ever happens again in the future by doing daily automated backups. We will be storing our backups on Amazon, a secure and reliable hosting provider.
Once again, we apologize for the major downtime, the rollback, and the lack of information during this whole ordeal. We are taking what measures we can to ensure that this never happens again. Thank you all for being patient and supportive during these troubling timesâ€¦
- Pokemon Mystery Universe Development Team